Hybrid Service Technician - QLD
Core
Diagnose, troubleshoot, repair, and test appliances and HVAC-related systems in customer homes and service locations.
Role type
Field service technician (HVAC, refrigeration, appliances)
Builds
Repaired appliances and HVAC systems for residential and commercial customers
Domain
Home appliances and HVAC systems
Deliverable
physical/clinical work
Required skills
fault-finding, troubleshooting, HVAC servicing, refrigeration servicing, appliance repair, electrical work, gas work, plumbing, safety compliance
Preferred skills
customer relationship management, independent work management, digital system usage, continuous improvement feedback
Technologies
approved diagnostic tools, mobile technology, service management tools
Responsibilities
diagnose faults, complete repairs, explain outcomes to customers, maintain job records, manage van stock and tools, collaborate with support teams, identify recurring issues
Seniority
Mid-level, hands-on IC