Appliance Service Technician (Newark, DE)
Core
Diagnose and complete in-home repairs on major household appliances, recommending repair vs. replacement based on cost-effectiveness.
Role type
Field service technician (appliance repair)
Builds
Repaired appliances and service solutions for residential customers
Domain
Home appliances / Residential services
Deliverable
physical/clinical work
Required skills
Appliance repair, electrical systems, mechanical systems, HVAC, customer service, Microsoft Office (Outlook, Teams), inventory management, vehicle maintenance, safety protocols
Preferred skills
Refrigeration repair, Salesforce/CRM, CFC Certification, wiring diagram interpretation, associate's degree
Technologies
Microsoft Office Suite, Salesforce, Microsoft Teams
Responsibilities
Diagnosing and repairing major appliances, operating a service van, documenting repairs and routes, managing vehicle inventory, promoting service contracts and accessories, maintaining customer satisfaction, adhering to safety protocols
Seniority
Entry-level to Mid-level, hands-on IC