Staff Support (Office Specialist 2) Bilingual Preferred not required English/Spanish
Core
Provide clerical and administrative support to caseworkers and unit supervisors in the Child Welfare agency, processing payments, forms, and documentation to ensure compliance with policies and state/federal laws.
Role type
Staff Support (Office Specialist)
Builds
Administrative documentation and records for child welfare services
Domain
Public Sector / Child Welfare
Deliverable
dashboards & analysis
Required skills
Keyboarding, word processing, Microsoft Office Suite, crisis intervention, conflict resolution, trauma-informed care, front desk reception, time management, attention to detail
Preferred skills
Bilingual (English/Spanish)
Responsibilities
Process payments, forms, letters, and documentation; maintain and process records; perform general office tasks; explain program rules and procedures; ensure compliance with policies and regulations
Seniority
Entry-level to Mid-level