Benefit Eligibility Worker (Public Benefits Specialist)
Core
Perform eligibility determinations, redeterminations, and periodic reviews for public benefits applicants; conduct interviews and communicate decisions using a trauma-informed approach.
Role type
Benefit Eligibility Worker (Public Benefits Specialist)
Builds
Eligibility decisions for state public benefit programs
Domain
Public Sector / Human Services
Deliverable
client delivery
Required skills
Eligibility determination, policy interpretation, client interviewing, trauma-informed care, data management, written and oral communication
Preferred skills
Bilingual (English and Spanish)
Responsibilities
Conduct interviews with applicants applying for benefits; Communicate eligibility decisions to applicants; Provide person-centered services with a trauma-informed approach to identify needs; Perform eligibility determinations, redeterminations, and periodic reviews; Create a work environment where everyone feels welcomed, appreciated and valued; Participate in professional development opportunities and ongoing education of cultural awareness.