Transportation Services Representative 1
Core
Assist the public with obtaining driver licenses, registering vehicles, issuing permits and license plates, and administering knowledge, vision, and behind-the-wheel tests.
Role type
Entry-level customer service representative (driver license and vehicle registration)
Builds
Driver licenses, instruction permits, identification cards, and vehicle registration records
Domain
Public sector transportation services
Deliverable
product features
Required skills
Customer service, data entry, cash handling, vehicle inspection, regulatory interpretation, typing
Preferred skills
Computer literacy, reading comprehension, handling complex rules, multitasking
Technologies
Computers, data retrieval systems
Responsibilities
Register vehicles and apply for permits, administer driver license and vision tests, perform physical examinations of vehicles, prepare daily bank deposits, provide customer service and explain regulations
Seniority
Entry-level, hands-on IC
