Lead Experience Strategist
Core
Define world-class user experience and product strategies for the Omnipod diabetes care product portfolio, crafting end-to-end experience visions for patients, caregivers, and healthcare providers.
Role type
Lead Experience Strategist (Senior, hands-on IC with mentorship)
Builds
Mobile apps, connected digital devices, and cohesive human-centered product ecosystems for diabetes management.
Domain
Healthcare / Digital Health / Diabetes Care
Deliverable
product features
Required skills
0-to-1 experience visioning, expert storytelling and pitching, cross-functional consensus building, cultural adaptability, business acumen in healthcare
Preferred skills
Agency experience, domain knowledge in diabetes care
Technologies
Figma, Framer, Keyshot
Responsibilities
Design end-to-end service blueprints and ecosystem maps; Define early-stage UX visions for mobile apps and connected devices; Bridge user insights and Jobs-to-be-Done to UX metrics and business goals; Drive cross-functional alignment with engineering and clinical partners; Influence leadership with UX visions using storyboards and prototypes; Synthesize stakeholder feedback into actionable design requirements; Validate concepts through iterative testing with User Research teams; Mentor designers and optimize team processes.
Seniority
Senior, hands-on IC with mentorship