Document Specialist
Core
Execute document processing and billing operations for air and ocean freight import and export traffic.
Role type
Document Specialist (Freight Billing)
Builds
Invoices, billing documentation, and shipment records for customers and business units.
Domain
Supply chain logistics / Freight forwarding
Deliverable
product features
Required skills
Data accuracy, invoice preparation, rate retrieval, system navigation, credit note approval, document distribution, multi-tasking, problem solving, attention to detail
Preferred skills
Second language proficiency, Microsoft Excel intermediate knowledge
Technologies
Proprietary forwarding applications, C1 system, internal billing reporting systems, Microsoft Excel
Responsibilities
Process shipments with high accuracy using proprietary applications; prepare and issue invoices; retrieve rates from systems; resolve rate discrepancies; communicate with Customer Service regarding document exceptions; distribute documents per shipper and destination requirements; support other billing departments.
Seniority
Entry-level to Junior