Lead Product Manager, Strategic Accounts
Core
Primary Product Partner for ABC Fitness's top 20 strategic clients, managing high-volume reporting and BI requests to drive productization and roadmap alignment.
Role type
Senior Product Manager (Strategic Accounts)
Builds
Custom reporting features, BI dashboards, and productized capabilities for enterprise fitness clients.
Domain
Fitness SaaS / Business Intelligence / Data Analytics
Deliverable
product features
Required skills
Strategic account management, requirements engineering, stakeholder management, roadmap prioritization, data fluency (SQL, ETL, data models), process design, trade-off analysis
Preferred skills
Fitness/Wellness SaaS experience, custom BI tooling (Looker, Power BI, Domo), building intake processes, professional services background
Technologies
SQL, ETL, BI workflows, ReportCaster, Domo, Looker, Power BI, Databricks, Snowflake, Fabric
Responsibilities
Serve as primary product point of contact for strategic clients; build and run intake/triage processes for client requests; translate ambiguous client asks into scoped requirements; partner with engineering to prioritize strategic work vs. platform roadmap; frame trade-offs between urgent client requests and planned roadmap; identify recurring requests to push for productization; partner with CSMs and sales to manage executive-level expectations; track/report on request volume and cycle time for top accounts; develop quarterly demand plans.
Seniority
Senior, hands-on IC