National Service Technician/Trainer
Core
Coordinate on-location service and repair operations for specialized utility equipment while providing operator and mechanic training to internal and external customers.
Role type
Senior Service Technician and Trainer (IC)
Builds
Safe and efficient operation of specialized utility vehicles and machinery
Domain
Construction and Utility Equipment Manufacturing
Deliverable
physical/clinical work
Required skills
Equipment diagnostics, repair and adjustment, ANSI/NCCCO certification training, hydraulic and electrical systems knowledge, technical documentation, workshop planning, customer liaison
Preferred skills
FPS Certified instructor status, NCCCO Certified Digger Derrick Operator, NCCCO Certified Foundation Drill Operator
Technologies
Engineering drawings, service manuals, online training platforms, presentation software
Responsibilities
Answer service calls to diagnose and resolve equipment malfunctions; perform service and repair calls to restore equipment to safe operation; conduct operator and mechanic training workshops; coordinate with engineering personnel on technical matters; produce training materials and tech-tips; prospect for additional training business.
Seniority
Mid-Senior, hands-on IC