Branch Agent Alicante (Temporary)
Core
Manage customer interactions in the office to fulfill the bank's strategy and deliver an outstanding customer experience.
Role type
Branch Agent (Banking)
Builds
Customer service and sales operations for retail banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, cross-selling, financial product knowledge, regulatory compliance, operational procedures
Preferred skills
MIFID certification, LCI certification
Technologies
Banking operational systems
Responsibilities
Inform customers of product offerings and identify cross-selling opportunities, resolve customer problems and operational requests efficiently, execute client operations according to internal procedures and security norms, demonstrate knowledge of bank products, campaigns, and market competition, share relevant customer or process information with management to improve the bank.