Officer / Senior Officer, Branch Operations
Core
Managing daily back-office operations including account management, loan transactions, treasury deals, and remittance for banking clients.
Role type
Senior Operations Officer (Back Office)
Builds
Daily transaction processing, regulatory reports, and account maintenance for local management and regulators.
Domain
Banking / Financial Services
Required skills
Loan administration, customer services, remittance processing, account opening, regulatory reporting, audit confirmation, SWIFT message validation, dormant account management, system UAT support
Preferred skills
Banking/Finance degree, organizational ability, attention to detail, English and Mandarin proficiency
Technologies
Local banking systems, SWIFT, Workday
Responsibilities
Maintain customer and account static data in local systems; review daily/monthly reports for dormant accounts; handle cheque processing and payment instruction validation; prepare audit confirmations for account balances and loans; circulate daily overdraft reports; monitor incoming remittances and validate SWIFT messages; prepare monthly regulatory reports (RMB Return, DPS, HKTR); handle general enquiries from internal/external parties; participate in annual drill tests and BCP drills; support ad-hoc projects like system UAT and FATFA/CRS reporting.
Seniority
Senior, hands-on IC