Customer Journey Expert / Business Analyst – PSS Cash and Intraday Liquidity Management
Core
Design new intraday liquidity management capabilities by connecting Treasury, operations, and technology to automate and centralize operational processes.
Role type
Senior Business Analyst (Cash and Intraday Liquidity Management)
Builds
Functional designs, business requirements, process flows, and real-time liquidity monitoring solutions for ING Bank entities.
Domain
Banking, Treasury, Payments, and Settlement
Deliverable
product features
Required skills
Business Analysis, functional design, requirements translation, process flow mapping, stakeholder communication, workshop facilitation, data analysis, automation, programming
Preferred skills
Experience in data analysis, automation, or programming
Technologies
None explicitly stated
Responsibilities
Translate liquidity management roadmaps into functional designs and business requirements; define requirements for real-time liquidity positions and monitoring; analyze payment and settlement flows to determine impact on liquidity; lead workshops with Treasury, Operations, Risk, and Technology teams; guide requirements through development and implementation; identify dependencies and functional gaps across liquidity systems.
Seniority
Senior, hands-on IC