Tax Compliance Specialist III (Process Expert) – Client Tax Services (CTS)
Core
Strengthen data management, workflow governance, reporting, and continuous improvement across Client Tax Services (CTS) to support smarter, efficient, data-driven operations.
Role type
Senior IC process expert (tax operations)
Builds
Scalable ways of working, streamlined processes, and reliable performance reporting for global client tax obligations
Domain
Banking / Tax Compliance / Operations
Deliverable
dashboards & analysis
Required skills
Process mapping, root-cause analysis, structured problem solving, continuous improvement methodologies, analytical thinking, report development, dashboard creation, KPI/SLA monitoring, workflow management, automation support, stakeholder collaboration
Preferred skills
Lean Six Sigma certification, Lean/Six Sigma methodologies, Excel, Power BI, SharePoint
Technologies
Excel, Power BI, SharePoint
Responsibilities
Identify opportunities to improve efficiency and streamline processes; develop reports, dashboards, and KPI/SLA performance monitoring solutions; support automation initiatives, user acceptance testing, and implementation activities; collaborate with business, operational, and transformation stakeholders to strengthen data quality and regulatory compliance.
Seniority
Senior, hands-on IC
