Transaction Monitoring - Customer Journey Expert
Core
Translate customer, user, operational, and regulatory needs into meaningful solutions for a multidisciplinary BusDevOps squad to evolve global Transaction Monitoring capabilities.
Role type
Senior Business Analyst / Product Owner (Financial Crime)
Builds
Transaction Monitoring services and customer journeys
Domain
Financial Services / Financial Crime Prevention / Data & AI
Deliverable
product features
Required skills
Business analysis, Process analysis, Requirements engineering, Customer journey management, Data analysis, Agile/BusDevOps collaboration, Stakeholder management
Preferred skills
Financial Crime Prevention, AML, Transaction Monitoring, Fraud, Sanctions, KYC, Data governance, Machine learning, AI, Statistics
Technologies
Data structures, Data visualization, AI tools
Responsibilities
Leading discovery and analysis of business processes and user journeys, Translating strategy into epics and user stories, Collaborating with engineers and compliance specialists, Using data to support decision-making, Ensuring solutions meet compliance requirements, Supporting implementation and change management, Exploring automation and AI opportunities
