Customer Journey Expert
Core
Translate business needs into actionable data management requirements and support data-driven decision-making for global Wholesale Banking.
Role type
Business Analyst (Data Management & Analytics)
Builds
Wholesale Data Management & Analytics Platform
Domain
Banking / Data Management
Deliverable
product features
Required skills
Data Management, Data Warehousing, Data Modeling, Data Architecture, Data Mapping, Data Profiling, Agile methodologies, Requirements translation, Stakeholder management
Preferred skills
Banking experience, Data Lake concepts, ETL processes, Project portfolio management
Technologies
Data Warehousing, Data Lake, ETL
Responsibilities
Translate business requirements into user stories and backlog items; Collaborate with Data Owners and Stewards to prioritize data needs; Support data analysis and investigation of operational issues; Contribute to roadmap development; Ensure backlog visibility and alignment with business objectives; Partner with cross-functional teams to deliver outcomes; Strengthen data governance and quality.
Seniority
Mid-level, hands-on IC
