(Junior) Financial Expert voor de regio Leuven
Core
Frontline financial advisor serving customers at ING branches in the Leuven/Geel region, providing personalized advice on banking, savings, investments, loans, and insurance while driving digital adoption.
Role type
Junior to Senior Financial Expert (IC)
Builds
Customer relationships and financial solutions for retail banking clients
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Financial advisory, relationship building, digital banking coaching, commercial mindset, event organization, complex topic simplification
Preferred skills
Prior banking experience, proactive communication, organizational strength
Technologies
Iris, Scheduler, Salesforce
Responsibilities
Greet and guide customers in the branch, build trust and identify financial needs, advise on banking/savings/investment/loan/insurance products, encourage use of digital/mobile banking, deliver excellent customer experience, identify commercial opportunities, refer complex cases to specialists, host customer events
Seniority
Junior to Senior, hands-on IC