Chapter Lead Engineer I
Core
Lead and develop a multidisciplinary engineering chapter to enable dependable delivery of Global Signing, a digital gateway for secure, legally binding agreements across ING.
Role type
Senior IC people and delivery leader (Chapter Lead Engineer)
Builds
Global Signing product (digital signing, document management, workflow automation) for ING Retail, Wholesale, and Business Banking
Domain
Banking / Fintech / Digital Signatures
Deliverable
production ML models | product features | infrastructure
Required skills
people leadership, coaching, talent development, capacity planning, stakeholder management, distributed systems, cloud-native architecture, DevOps, security by design
Preferred skills
experience with electronic signatures, regulated digital journeys
Technologies
cloud-native platforms, distributed systems, APIs
Responsibilities
Coach and develop engineers through clear expectations and constructive feedback; Turn agreed priorities into clear capacity, staffing, and delivery plans across squads; Align expectations and resolve issues with Product Leads, Architects, and Squad Leads; Promote automation, observability, resilience, and continuous improvement; Build an inclusive chapter culture supporting psychological safety and collaboration; Bring the chapter perspective into roadmap discussions
Seniority
Senior, hands-on IC with leadership scope