Squad Master/Product owner Current Accounts & Packs
Core
Drive the evolution of current account packs and digital journeys to balance customer experience, market differentiation, and fee income for ING's mobile-led banking strategy.
Role type
Senior Product Owner (Current Accounts & Packs)
Builds
Current account product packs, digital customer journeys, and operational processes for retail banking.
Domain
Retail Banking / Digital Banking
Deliverable
product features
Required skills
Strategic vision, backlog management, Agile ceremonies leadership, stakeholder management, data-driven decision making, RUN/CHANGE process execution, coaching, digital journey design.
Preferred skills
Expert knowledge of current accounts, risk appetite alignment, commercial objectives balancing.
Technologies
Agile frameworks, digital journey tools, KPI monitoring systems.
Responsibilities
Monitor sales evolution against KPIs, manage squad backlog and lead Agile ceremonies, shape product packs within risk appetite, support RUN & CHANGE activities, coach team members on product knowledge.
Seniority
Senior, hands-on IC with leadership responsibilities.
