Senior Agentic Service Designer
Core
Designing human-AI collaboration models for onboarding and financial crime workflows, focusing on transparency, explainability, and control in systems where people and AI agents work together.
Role type
Senior Agentic Service Designer
Builds
Onboarding and Client Due Diligence workflows powered by AI agents
Domain
Financial services / AI / Human-AI collaboration
Deliverable
production ML models | product features
Required skills
Systems thinking, product and organizational judgement, simplifying complex workflows, designing for trust and accountability, prototyping, defining interaction patterns for AI confidence and uncertainty
Preferred skills
Solving problems without established design patterns, learning through experimentation, moving between strategy and execution
Technologies
None explicitly listed
Responsibilities
Design human-agent collaboration models; Create interaction patterns for transparency, explainability and control; Define how AI agents communicate confidence, uncertainty and recommendations; Design review, escalation and intervention experiences; Translate complex operational and regulatory workflows into intuitive experiences; Build and validate prototypes that explore new forms of human-AI collaboration; Contribute to reusable Agentic UX principles and standards
Seniority
Senior, hands-on IC