Cards Product Expert
Core
End-to-end management, development, and optimization of debit, credit, prepaid card, and mobile wallet customer journeys to ensure outstanding customer experience while balancing business objectives and regulatory requirements.
Role type
Product Expert (Cards & Mobile Payments)
Builds
Cards and mobile payment products and services
Domain
Banking / Payments
Deliverable
product features
Required skills
Product lifecycle management, customer journey optimization, business case preparation, market analysis, stakeholder management, regulatory compliance, KPI monitoring, process improvement, strategic initiative delivery, innovation identification
Preferred skills
Experience with innovative payments, decision-making in critical situations
Technologies
Mobile wallets, payment schemes
Responsibilities
Manage and optimize card and mobile wallet customer journeys; Gather, analyze, and document business, customer, and regulatory requirements; Coordinate product developments with internal and external stakeholders; Monitor product performance and identify opportunities to improve profitability and engagement; Ensure compliance with internal policies and regulatory requirements; Facilitate collaboration across multidisciplinary teams
Seniority
Mid-level, hands-on IC
