Customer Journey Expert/Business Analyst for Global Fraud @ING Hubs Romania
Core
Senior business counterpart for global Authentication & Consent platforms, shaping standards, translating regulations into requirements, and driving adoption across ING units worldwide.
Role type
Senior IC Product Expert / Business Analyst (Fraud Prevention)
Builds
Global Authentication & Consent platforms and standards for fraud prevention
Domain
Banking / Financial Services / Fraud Prevention / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Banking business process knowledge, API design experience, Regulatory translation, Global stakeholder alignment, Product backlog management, Gap analysis
Preferred skills
Technical architecture understanding, Sequence/flow diagram interpretation, Strategic thinking
Technologies
APIs, Sequence diagrams, Flow diagrams
Responsibilities
Act as senior business counterpart for BTP/Retail Banking Technology, Own and evolve global Authentication & Consent standards, Translate EU/local regulations into implementable requirements, Shape and prioritize global product backlog, Lead global gap analyses and improvement roadmaps, Monitor fraud trends and technology evolution
Seniority
Senior, hands-on IC