Customer Journey Expert bij het Centre of Expertise Payments & Cash Management
Core
Develop new payment propositions for business banking customers, focusing on the 'getting paid' area including POS and online payment traffic.
Role type
Customer Journey Expert (Product Development)
Builds
New payment propositions and improved TS (Transaction Services) offerings for business clients
Domain
Financial Services / Payments / Business Banking
Deliverable
product features
Required skills
Stakeholder management, Project management, Market analysis, Product development, Impact monitoring
Preferred skills
Experience leading projects independently, Experience in complex organizations
Technologies
POS systems, Online payment platforms
Responsibilities
Bring together stakeholders to set priorities and make decisions, Ensure project progress through excellent project management, Develop and realize new and improved payment propositions, Analyze and concretize market opportunities based on technology trends and customer feedback, Monitor the impact of new propositions with data-backed business cases
Seniority
Mid-Senior, hands-on IC
