BRANCH AGENT COSTA RICA INTERINIDAD
Core
Manage client interactions in a bank branch to deliver a superior customer experience and meet commercial strategies.
Role type
Branch Agent (Temporary)
Builds
Banking products and services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Financial product knowledge, cross-selling techniques, operational procedures, regulatory compliance, customer service
Preferred skills
MIFID certification, LCI certification
Responsibilities
Inform clients about product offerings to match their financial needs, resolve client problems and operations efficiently, execute client-required actions per internal audit and security norms, demonstrate knowledge of bank products and market competition, share relevant client or process information to improve the bank.
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