CareerPlan

Customer Due Diligence - Business Analyst

Manila (World Plaza), PHFull-time2022-12-15 → 2026-11-12

Core

Design, develop, implement, and maintain the bank-wide compliant-by-design KYC Digital Service, integrating the KYC customer journey and services consumed by internal business and Risk/Compliance teams.

Role type

Senior Product Owner / Business Analyst (KYC)

Builds

Global KYC Digital Service (FCRM technology)

Domain

Banking / Financial Crime Compliance (AML, CTF, Sanctions)

Deliverable

production ML models | product features

Required skills

Product vision and roadmap management, backlog management, stakeholder management, squad leadership, functional and non-functional requirements definition, Agile environment navigation, change management, cross-cultural team collaboration, analytical skills, communication and influencing

Preferred skills

KYC/CDD, FATCA, CRS, ESR, Client Onboarding, Client Maintenance, AML/Transaction Monitoring, Compliance, data analysis, data mapping, FCRM application knowledge, workflow management tools, Pega

Technologies

FCRM, Pega

Responsibilities

Support the Central Product Owner in executing Tribe Goals, solve impediments in product development, create stories and features for the Squad, monitor squad quality and performance, ensure alignment with other squads, define functional and non-functional requirements, represent the end-consumer experience.

Seniority

Senior, hands-on IC