Tech Support/System Engineer
Core
Field System Engineer responsible for the installation, service, repair, and calibration of Fronius welding solutions at customer sites in the UK and Ireland.
Role type
Field System Engineer (Technical Support)
Builds
Welding equipment solutions (inverters, torches, automated systems)
Domain
Manufacturing / Welding Technology
Deliverable
physical/clinical work
Required skills
Electrical engineering qualification, single and 3-phase electrical fault finding and repair, troubleshooting, calibration, safety testing, pre-sales and after-sales support, demonstration of equipment, stock control
Preferred skills
Manual electrode, TIG, and MIG/MAG welding process knowledge
Technologies
Microsoft Office suite (Excel, Word)
Responsibilities
Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems; Providing support to customers and troubleshooting; Providing service and calibration of welding equipment; Safety test and weld test after repair and servicing; Providing email and telephone support for technical and welding queries/problems; Providing pre-sales and after-sales support to sales team and customers; Providing support and demonstration of welding equipment; Assisting with events (trade fairs, open days, seminars, etc.)
Seniority
Individual Contributor