Client Service Lab Assistant - Aiea Heights
Core
Assists in resolving client issues and discrepancies in clinical lab reports by investigating findings and consulting with technical staff.
Role type
Client Service Lab Assistant
Builds
Accurate clinical test results and client notifications
Domain
Healthcare / Clinical Laboratory
Required skills
Specimen collection and processing, Lab equipment operation, Client issue resolution, Report discrepancy analysis, Critical value recognition, STAT/Critical notification
Preferred skills
Clinical laboratory experience, Data entry, Production experience
Technologies
Telephones, Computers, Centrifuges, Audible alarms
Responsibilities
Investigate and resolve client issues, Resolve discrepancies in lab reports, Notify clients of STAT and Critical values, Track and monitor sent-out tests, Maintain professional knowledge through continuing education
Seniority
Entry-level