Receptionist Supervisor - Lanihuli Patient Service Center
Core
Supervise reception staff and coordinate front desk operations to ensure efficient patient flow and excellent customer service in a hospital-based laboratory environment.
Role type
Front-line supervisor (reception/operations)
Builds
Patient registration, data entry, and requisition processing workflows
Domain
Healthcare / Clinical Laboratory
Deliverable
product features
Required skills
Team supervision, scheduling, patient service, data entry accuracy, policy compliance, training/coaching, performance monitoring
Preferred skills
Associate degree, prior healthcare/medical office experience, prior leadership experience
Technologies
Microsoft Office applications
Responsibilities
Supervise reception staff, coordinate daily front desk operations and staffing schedules, assist patients and physicians with inquiries, monitor registration and data entry for accuracy, train and onboard new team members, ensure adherence to policies and quality standards, support departmental goals through process improvements