Client Services, Laboratory Assistant- (Full-time/Evening) - Aiea Heights, HI
Core
Front-line laboratory support role handling specimen processing, client issue resolution, and critical value notification for clinical testing.
Role type
Client Services Laboratory Assistant
Builds
Accurate test results and timely client service for clinical laboratories
Domain
Healthcare / Clinical Laboratory Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
specimen processing, client issue investigation, critical value recognition, laboratory equipment operation, confidentiality compliance, data entry
Preferred skills
clinical laboratory experience, customer service experience, computer proficiency
Technologies
telephones, computers, centrifuges, audible alarms
Responsibilities
Process patient specimens for add-ons and send outs, resolve client issues by investigating and evaluating findings, notify clients of STATs and critical values, track and monitor send out tests, consult with technical and managerial staff to resolve report discrepancies, maintain professional knowledge through continuing education, communicate pertinent information to the healthcare team
Seniority
Entry-level, hands-on IC
