Sr. Manager, Consumer Platforms & Digital Experiences CEMEA
Core
Lead regional platform transformation, partner integrations, and customer experience enhancements for Visa's consumer-facing platforms.
Role type
Senior Manager, Consumer Platforms & Digital Experiences
Builds
Next-generation Visa platforms, customer journeys, and digital experiences
Domain
Payments, Consumer Banking, Digital Platforms
Deliverable
product features
Required skills
Digital product management, Platform delivery, Program governance, Stakeholder alignment, Roadmap prioritization, Partner integration, Launch readiness, Operational excellence, Risk management, Localization strategy
Preferred skills
Payments industry experience, Consumer banking, Loyalty, Travel, Lifestyle ecosystems, AI-enabled capabilities
Technologies
Generative AI tools (ChatGPT, Microsoft Copilot, Claude), Mobile applications, Digital platforms
Responsibilities
Lead end-to-end delivery of strategic consumer platform initiatives and migrations, Drive program governance and executive reporting, Own platform roadmaps and feature prioritization, Partner with Product and Design to deliver user journeys, Oversee rollout of intelligent consumer experience capabilities, Lead onboarding and integration of partners and ecosystem capabilities, Act as primary liaison between regional leadership and engineering teams, Manage launch readiness and post-launch stabilization, Maintain integration roadmaps and dependency tracking, Identify and evaluate emerging technologies and partnerships