Manager, AI Project Management - Global Marketing Services
Core
Manage the AI Transformation program across four concurrent workstreams (Workflow Redesign, Agent Deployment, Data Foundations, Change Management) to deliver on time and at scale.
Role type
Senior Program Manager (AI Transformation)
Builds
AI-enabled operational workflows, structured knowledge bases, and transformation deliverables for Global Marketing Services
Domain
Financial Services / Payments / Generative AI
Deliverable
production ML models
Required skills
Program management, AI project lifecycle management, RAID log management, cross-functional stakeholder coordination, knowledge base structuring (metadata/taxonomy), executive reporting, agile methodologies (Scrum/Kanban), project management tools (Jira Align, MS Project)
Preferred skills
PMP/PgMP certification, payments/banking domain expertise, advanced AI tool proficiency
Technologies
Jira Align, MS Project, Wrike, Claude, ChatGPT
Responsibilities
Own timeline, milestone, and dependency tracking across all AI workstreams; Maintain RAID log and drive risk escalation; Produce status reports and dashboards for executive updates; Oversee the build-out of the Marketing Services operational knowledge base; Manage interdependencies between workstreams; Partner with Legal, Risk, and Compliance to ensure responsible AI alignment
Seniority
Manager, hands-on IC
