Director, Client Consulting - Technology
Core
Lead transformational client engagements to reimagine payment capabilities, enabling emerging business models and digital products while addressing adoption barriers.
Role type
Director, Technology Consulting (Client-facing)
Builds
Strategic implementation of Visa payment products, platforms, and solutions for card issuers, acquirers, and merchants.
Domain
Payments technology, Strategy Consulting, Financial Services
Required skills
Program management, Stakeholder management, Cross-functional team leadership, Project planning & execution, Risk management, Technical solution assessment, Adoption strategy, Generative AI application, SDLC processes, Agile/Scrum methodologies
Preferred skills
Visa/Mastercard product expertise, Financial system implementation, Data analysis, Web technology stack (APIs, REST, TCP/IP), Cloud environments (AWS, Azure, GCP), Security protocols (OAuth2, SAML, JWT), Enterprise integration (Microservices, Kubernetes)
Responsibilities
Shape and program-manage large, complex client engagements; Develop deep expertise in Visa products and strategic context; Act as functional/technical champion for client needs; Partner with Business, Product, Tech, Ops, Risk, Compliance, and vendors; Work with UI/UX and Solution Architects to manage solution options and client expectations; Lead planning and delivery of card product projects; Identify and address adoption barriers; Promote generative AI usage; Manage project documentation and governance; Monitor risks and escalate issues; Manage testing, defect resolution, and client sign-off.
Seniority
Director, Senior Leadership