Manager, Design Consulting – AI Product & Experience Design
Core
Lead client engagements to identify, prioritize, and design AI-powered products, services, and experiences for Visa's advisory arm, focusing on conversational interfaces, AI copilots, and agentic workflows.
Role type
Manager-level individual contributor design consultant (AI Product & Experience Design)
Builds
AI-native products, services, and digital experiences for financial institutions, merchants, and fintech partners
Domain
Financial services / Payments / AI Product Design
Deliverable
production ML models
Required skills
Human-centred design, service design, product strategy, facilitation, client advisory, generative AI, conversational AI, agentic systems, prompt engineering, Figma AI, Claude Code, Replit, Cursor
Preferred skills
Design consultancy experience, financial services experience, multi-market design experience
Technologies
Figma AI, Claude Code, Replit, Cursor
Responsibilities
Lead client engagements to identify, prioritize, and design AI-powered products; Translate emerging technologies into future-state product concepts; Design conversational and AI-enabled experiences; Create journeys, service blueprints, and prototypes; Lead workshops and research activities; Present design recommendations to senior executives.
Seniority
Manager, hands-on IC