Director, Rules Governance and Transformation
Core
Strategic leadership for Visa Rules Self-Assessment (VRSA) governance, operational effectiveness, and continuous evolution to ensure rules remain fit for purpose and aligned with business, risk, and ecosystem objectives.
Role type
Director, Rules Governance and Transformation (Strategy & Operations)
Builds
Enterprise-wide Visa Rules governance framework, scalable operating models, and automation/AI-enabled capabilities for risk programs.
Domain
Payments technology, Risk Management, Compliance, and Ecosystem Governance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning and roadmap definition, Stakeholder management and negotiation, Process improvement and operational excellence, Cross-functional leadership, Data analytics and metrics-driven decision making, Business transformation leadership, Change management and adoption, Requirements gathering and translation, Team leadership and development, Automation and AI initiative enablement
Preferred skills
Visa experience, Payment solutions industry knowledge (Card Payments, ACH, Push Payments), Deep knowledge of Visa Rules, Experience with AI tools
Technologies
Automation tools, AI tools, Data analytics platforms
Responsibilities
Define strategy, target outcomes, and roadmap for VRSA; Act as liaison between senior stakeholders, rule owners, and leadership; Support and evolve Visa Rules inquiries; Develop executive communications on VRSA outcomes and automation readiness; Drive continuous process improvement for VRSA and EPTA workflows; Support automation and AI initiative enablement and transition to BAU.
Seniority
Director, strategic leadership with hands-on operational oversight
