Sr. Client Consulting Manager (Transformation Specialist)
Core
Drive and manage complex transformational engagements to deliver, set up, and configure payment systems for clients, enabling new products and features while addressing usage blockers.
Role type
Senior IC Client Consulting Manager (Transformation Specialist)
Builds
Payment system implementations, new product features, and commercial money movement solutions for card issuers, acquirers, and merchants.
Domain
Payments technology and financial services
Deliverable
production ML models | product features
Required skills
Program management for large-scale complex engagements, Gen AI adoption and optimization, SDLC processes, API platforms and REST processing, data analysis for insights and risks, Agile/Scrum delivery models, cross-functional team leadership, stakeholder negotiation and influence, project risk and dependency management, product enablement and testing oversight.
Preferred skills
Project management certification (PMP, CAPM, Prince2), expertise in Visa/Mastercard payment products, experience managing financial system implementations, software development testing expertise.
Technologies
JIRA, Rally, Wikis, Postman, REST
Responsibilities
Program manage large transformational engagements with delivery teams; drive planning and execution of card product and commercial money movement projects within scope, time, and budget; act as functional and technical champion to advocate for clients and manage expectations; collaborate with IT, Operations, Risk, Compliance, and vendors to gather requirements and track progress; prepare and maintain project documentation including plans, schedules, and reports; monitor project risks, issues, and dependencies; manage testing, defect resolution, client sign-off, and product enablement; ensure adherence to internal control standards, regulations, and data security policies.
Seniority
Senior, hands-on IC
