Senior Product Manager, Customer & Developer Experience
Core
Own the roadmap for critical platform capabilities powering client onboarding, specifically the Control Center web application and the Pismo developer portal, to make APIs easier to adopt and internal tools more intuitive.
Role type
Senior Product Manager, Platform & Developer Experience
Builds
Control Center web application, Pismo developer portal, and internal platform tools
Domain
Fintech / Payments / Developer Platforms
Deliverable
product features
Required skills
Roadmap ownership, API fluency (REST), system integrations, product discovery, feature scoping, stakeholder management, technical trade-off analysis, product analytics
Preferred skills
Identity and access management (IAM), developer platform ecosystems, Fintech/Banking/SaaS domain experience, Agile environments
Technologies
REST APIs, Web applications, Generative AI tools (ChatGPT, Microsoft Copilot)
Responsibilities
Own product roadmap for Control Center capabilities (auth, identity, permissions); Partner with documentation team to develop and maintain the Pismo developer portal; Define improvements to internal platform tools; Lead product discovery evaluating customer and developer needs; Scope, plan, and prioritize initiatives for measurable impact
Seniority
Senior, hands-on IC