Staff Systems Engineer, Microsoft Teams
Core
Define strategy, architecture, and governance for Microsoft Teams to ensure seamless collaboration for Visa employees globally.
Role type
Staff Systems Engineer (Microsoft Teams SME)
Builds
Enterprise-wide Microsoft Teams environment including meetings, chat, voice, integrations, and security policies.
Domain
Enterprise Collaboration / Microsoft 365
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft Teams architecture, governance, and performance tuning; Microsoft 365 and Exchange expertise; complex incident management; change management planning; vendor and consultant management; AI and agentic automation (Copilot, Graph-based automation).
Preferred skills
Teams Admin Center, PowerShell, Teams Rooms, collaboration security tools, device and telephony integration, Microsoft certifications (MS-700, MS-721).
Technologies
Microsoft Teams, Microsoft 365, Exchange Online, SharePoint Online, OneDrive, PowerShell, Copilot, Graph API.
Responsibilities
Own platform strategy, roadmap, and lifecycle management; design enterprise policies and configuration standards; optimize global experience via monitoring and analytics; lead root cause analysis for complex issues; manage guest access, DLP, and compliance; drive adoption of new features; maximize AI automation opportunities; coordinate external engineering partners.
Seniority
Staff, hands-on IC with strategic oversight