CareerPlan

Blood Collection Staff - Customer Service

Altoona, PA, USFull-time2026-10-06 → 2026-11-11
Based in United States

Core

Assist with every step of the blood collection process, including transporting and setting up equipment at local community sites, creating a welcoming environment for volunteer donors, and collecting lifesaving blood donations delivered to hospitals.

Role type

Entry-level phlebotomy support staff (customer service focus)

Builds

Mobile blood donation drives and equipment setup/teardown for hospitals

Domain

Healthcare / Humanitarian / Blood Services

Deliverable

physical/clinical work

Required skills

Customer service, verbal communication, detail orientation, manual dexterity, computer proficiency (Microsoft Office), valid driver's license, ability to lift/push/pull heavy weights, ability to sit/stand for long periods

Preferred skills

Prior healthcare experience (CNA, MA, EMT), prior leadership experience

Technologies

Microsoft Office applications, Red Cross vehicles

Responsibilities

Connect with donors and explain the impact of their donation, collaborate with teammates to create a friendly environment, ensure collected blood meets regulatory requirements and safety standards, drive Red Cross vehicles and setup/teardown equipment at donation sites

Seniority

Entry-level, paid training provided