Regional Client Care Manager
Core
Lead and support a volunteer-led team providing comfort, care, and direct assistance to families following disasters locally and nationally.
Role type
Senior IC disaster response program manager
Builds
Disaster cycle services programming (casework, disability integration, health, mental health, spiritual care)
Domain
Humanitarian aid / Disaster response
Required skills
Volunteer team leadership, disaster program implementation, community mobilization, matrix management, subject matter expertise, operational coordination
Preferred skills
Client Care experience
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Responsibilities
Lead and support diverse volunteer teams, implement disaster cycle services activities, develop disaster leadership volunteers, coordinate community engagement and partner mobilization, initiate and coordinate disaster relief operations, act as regional subject matter expert
Seniority
Senior, hands-on IC