Service Delivery Supervisor
Core
Oversee daily operations of the Inventory and Distribution Department, managing staff, volunteers, and inventory logistics for blood products and supplies.
Role type
Service Delivery Supervisor (Inventory & Distribution)
Builds
Operational efficiency in inventory management and distribution of humanitarian supplies
Domain
Humanitarian services / Blood bank operations
Deliverable
client delivery
Required skills
Staff supervision and hiring, inventory management, compliance with state/federal regulations, financial reconciliation, process improvement, troubleshooting department errors
Preferred skills
Bachelor's degree, blood bank or pharmaceutical manufacturing experience
Technologies
Electronic inventory systems, computer systems for record maintenance
Responsibilities
Direct daily operations of the inventory and distribution department; supervise staff and volunteers including hiring, training, and performance evaluation; prepare work schedules and ensure appropriate coverage; ensure compliance with regulations and policies; monitor invoices and reconcile payments; maintain accurate electronic and physical inventories; lead suspect product/sample management process
Seniority
Mid-level supervisor