Linehaul Dispatch Agent (m/w/d)
Core
Managing daily linehaul tour data, creating shipping documents, coordinating special trips, and ensuring efficient transport execution for FedEx Express.
Role type
Linehaul Dispatch Agent
Builds
Daily linehaul tour schedules and shipping documentation
Domain
Logistics / Express Transportation
Required skills
Tour data management, shipping document creation, driver briefing/debriefing, special trip coordination, traffic lane monitoring, vehicle availability tracking, trailer/bridge coordination, service quality monitoring, network plan deviation analysis
Preferred skills
Commercial training in logistics, experience with transport/dispatch systems (e.g., ROCS), geographic knowledge
Technologies
ROCS
Responsibilities
Recording and maintaining daily tour data in linehaul systems, creating shipping documents and handing them to drivers, conducting driver briefings and debriefings, coordinating special trips with transport providers, monitoring traffic lanes to maximize tour utilization, ensuring timely vehicle and resource availability, coordinating trailer and bridge availability with warehouse operations, monitoring transport performance and service quality, identifying and correcting network plan deviations
Seniority
Entry-level to Mid-level, operational role