Clearance Broker-Senior
Core
Reviewing shipment data, creating legally compliant clearance declarations, and resolving customs disputes for FedEx Express customers.
Role type
Senior Customs Clearance Broker
Builds
Legally compliant customs clearance declarations and customer service solutions
Domain
Logistics / Customs & Trade Compliance
Required skills
Regulatory compliance knowledge, Import/Export processes, CHIEF entries, commercial flights processing, documentation accuracy, customer communication, problem-solving, numerical decision-making, Microsoft Office
Responsibilities
Reviewing shipments data to understand customer and regulatory requirements, Using in-house systems to create accurate and legally compliant clearance declarations, Contacting customers or government agencies to clarify information, Resolving routine customer and customs disputes, Building effective relationships with customers to choose best clearance services, Working within tight time frames in a busy office environment