Clearance Broker-Senior
Core
Review shipment data, create legally compliant clearance declarations, and resolve customs disputes for FedEx Express customers.
Role type
Senior Customs Clearance Broker
Builds
Legally compliant customs clearance declarations and customer service solutions
Domain
Logistics / Customs & Trade Compliance
Deliverable
client delivery
Required skills
Import/Export processes, regulatory requirements, CHIEF entries, commercial flights processing, numerical decision making, problem-solving
Preferred skills
Microsoft Office, PC skills
Responsibilities
Reviewing shipments data to understand customer and regulatory requirements, Using in-house systems to create accurate and legally compliant clearance declarations, Contacting customers or government agencies to clarify information, Resolving routine customer and customs disputes, Building effective relationships with customers to choose best suited clearance services, Working within tight time frames in a busy office environment