Product Design Director, Business Travel
Core
Lead the Business Travel team within Capital One's Experience Design organization to craft high-stakes, personalized digital and physical experiences for high-spender customers.
Role type
Director of Product Design (Business Travel)
Builds
End-to-end native experiences for Capital One's premium business travel ecosystem
Domain
Financial Services / Business Travel
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product design leadership, cross-disciplinary design strategy (interaction, visual, service), design systems expertise, stakeholder management, business case development, technical proficiency (web/mobile), prototyping tools (Figma), people management
Preferred skills
10+ years product design, 5+ years team leadership, strategy through delivery lifecycle, multi-LOB partnership, design system governance, interdisciplinary team management
Technologies
Figma, web platforms, mobile platforms
Responsibilities
Lead high-impact complex projects, define and drive design strategy aligned with business objectives, oversee design practice maturity, collaborate with research and product leadership, manage cross-disciplinary design teams, present strategic insights to senior stakeholders
Seniority
Director, strategic leadership with hands-on expertise