Manager, Business & Technology Process Management - Enterprise Services Risk Operations (ESRO)
Core
Lead process-based risk assessments and mitigation solutions for Enterprise Services functional areas including cyber, cloud operations, network connectivity, and third-party functions to strengthen Capital One's risk posture.
Role type
Manager, Process Risk Optimization (PRO)
Builds
Strategic, value-added, risk-based analysis and process improvement initiatives for executive leadership decision-making
Domain
Financial Services / Enterprise Risk Management / Technology Operations
Deliverable
dashboards & analysis
Required skills
Process management, technology risk management, project management, stakeholder interaction, information security threat analysis, regulatory research, risk management principles application, project delivery leadership, timeline management, risk forum participation, process efficiency driving
Preferred skills
Financial Services industry experience, regulatory practices (governance, risk, compliance, information and network security), AWS cloud, machine learning and artificial intelligence data management, third party and contingent workforce management, incident response, controls development and management, risk certifications (e.g., CRISC, CISSP, CompTIA)
Technologies
AWS, Microsoft, Google
Responsibilities
Identify and evaluate risks across Enterprise Services functional areas, research novel trends in regulatory environments, lead stakeholders in applying risk management principles, lead and support project and program delivery, prioritize simultaneous projects and assessments, deliver assessment outcomes to senior leadership, lead initiatives to drive efficiency and process improvements
Seniority
Manager, hands-on leadership