Senior Claims Representative/Claims Representative
Core
Independently manage a high-volume caseload of bodily injury claims for commercial transportation, independent contractors, and gig economy delivery workers from initial assignment through resolution.
Role type
Senior Claims Representative (Bodily Injury)
Builds
Timely claim resolutions and accurate settlements for policyholders and injured parties
Domain
Insurance / Commercial Transportation / Gig Economy
Deliverable
client delivery
Required skills
Claims investigation, Liability assessment, Reserve management, Settlement negotiation, Medical record analysis, Policy interpretation, High-volume case management, Regulatory compliance
Preferred skills
Bodily injury claims experience, Medical terminology knowledge, Disability exposure analysis
Responsibilities
Investigate and evaluate bodily injury claims involving commercial transportation and gig economy workers; Assess liability, injury severity, and claim value; Establish and adjust claim reserves; Negotiate settlements and issue payments; Maintain regular communication with claimants, attorneys, and medical providers; Manage a high-volume inventory of approximately 80-90 claims; Identify coverage issues and escalate complex matters.
Seniority
Mid-level, hands-on IC