Part Time Universal Banker (29 hrs/week)
Core
Part-time Universal Banker supporting daily branch operations, customer service, and sales for Consumer and Business Banking customers.
Role type
Part-time branch banker (IC)
Builds
Consumer and Business Banking relationships and branch operational efficiency
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
retail sales, customer service, loan application criteria explanation, digital banking promotion, lobby management, AML/BSA/KYC compliance, complaint resolution, overdraft management, transaction processing
Preferred skills
bilingualism, referral and sales ability
Technologies
internet user-level technology, banking core systems
Responsibilities
Educate customers on banking solutions, manage walk-in and scheduled appointments, process transactions and resolve overdrafts, assist with loan application criteria, promote digital capabilities, handle customer complaints, maintain AML/BSA/KYC compliance, manage lobby interactions
Seniority
Entry-level, part-time