Personal Shopper
Core
Lead the eCommerce process for receiving online grocery orders, ensuring items are picked, bagged, stored at proper temperatures, and ready for customer pick-up.
Role type
eCommerce fulfillment associate
Builds
Online grocery orders for customer pick-up
Domain
Grocery retail / eCommerce logistics
Deliverable
product features
Required skills
order picking, quality control, customer service, problem resolution, temperature management, MS Office proficiency, physical lifting
Preferred skills
retail experience, high school diploma or GED, suggestive selling, product knowledge
Responsibilities
receive and process online orders, pick or delegate picking, review special instructions, ensure quality control and proper storage, scan and confirm order totals, report issues and damages, resolve customer complaints, provide customer service, follow safety and food safety guidelines