Personal Shopper PT
Core
Lead the eCommerce process of receiving grocery orders, ensuring they are picked, bagged, stored at proper temperatures, and ready for customer pick-up.
Role type
eCommerce fulfillment associate (retail)
Builds
Customer online grocery orders
Domain
Grocery retail / eCommerce fulfillment
Deliverable
product features
Required skills
Order picking, quality control, customer service, inventory management, temperature control, problem resolution, MS Office proficiency
Preferred skills
Retail experience, suggestive selling, product knowledge
Responsibilities
Receive and process online grocery orders, pick or delegate order picking, review special instructions and handle substitutions, ensure quality control and proper storage of perishables, scan and confirm order totals, report issues and damages, resolve customer complaints, provide customer service, follow safety and food safety guidelines