Engineering Senior Manager, Customer Identity and Access Management (CIAM)
Core
Strategic leadership of the enterprise Customer Identity and Access Management (CIAM) platform, ensuring secure, scalable, and resilient authentication and authorization services for customer-facing digital channels.
Role type
Senior Engineering Manager (CIAM)
Builds
Enterprise CIAM platform supporting authentication, authorization, and identity management across diverse digital channels.
Domain
Financial Services / Cybersecurity / Identity Management
Required skills
Strategic planning, team leadership, budget management, CIAM architecture, fraud risk management, Agile practices, stakeholder management, operational excellence, vendor management, risk governance.
Preferred skills
Master's degree, 12+ years technology management experience.
Technologies
OpenID Connect, OAuth 2.0, SAML 2.0, JWT, JWS, JWE, FAPI, Identity Federation.
Responsibilities
Lead and develop high-performing engineering teams for CIAM platform engineering and operations; Establish engineering standards and continuous improvement programs; Partner with Product, Security, and Business stakeholders to prioritize strategic initiatives; Own the strategy, roadmap, and lifecycle management of the enterprise CIAM platform; Ensure platform availability, resiliency, performance, and security requirements are met; Manage cost center budgets and financial operations for the department.
Seniority
Senior, hands-on IC with significant management scope (via careerplan.io/jobs/R90523-engineering-senior-manager-customer-identity-and-access-management-ciam-at-mtb)