Site Reliability Engineer (SRE) – NICE Actimize Fraud Platforms
Core
Ensure reliability, availability, and performance of NICE Actimize Fraud and Financial Crime platforms through production support, automation, and cloud migration.
Role type
Senior Site Reliability Engineer (SRE) with production support and release engineering focus
Builds
Production support for Fraud/AML platforms, CI/CD pipelines, observability solutions, and cloud migration initiatives
Domain
Financial Services / Fraud Prevention / Financial Crime / Banking Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Mainframe experience, SQL/DBA query proficiency, Dynatrace, OpenTelemetry, Terraform, CI/CD pipeline design, Incident management, Cloud operations (Azure), SRE principles, Operational runbook creation
Preferred skills
NICE Actimize product family support, AIQ platform onboarding, Large-scale infrastructure migration, CIAM/Ping Identity/MFA solutions expertise, 10+ years in mission-critical banking applications
Technologies
Dynatrace, OpenTelemetry, Terraform, Microsoft Azure, NICE Actimize, SQL
Responsibilities
Lead incident management and root cause analysis, Develop observability solutions and automated alerting, Build and maintain CI/CD pipelines, Drive automation to eliminate manual tasks, Support cloud migration (Colo/Azure) and release engineering, Define and monitor SLIs/SLOs, Provide technical mentorship without direct people management
Seniority
Senior, hands-on IC with technical lead responsibilities
